Microsoft Solutions Partner — Business Applications
Streamline operations and customer engagement with Dynamics 365 and Power Platform—delivered with clear process mapping, governance, and adoption.
What this designation signals
Microsoft Solutions Partner designations are aligned to Microsoft’s six solution areas and provide a customer-facing badge to help customers identify partners with proven capabilities. Microsoft evaluates partner capability using measures such as performance, skilling, and customer success.
What we deliver
Dynamics 365 / Business Central implementation and optimization (CRM/ERP)
Power Platform apps and workflow automation to reduce manual work
Integrations between Microsoft 365 and line-of-business systems
Data governance, security, and role-based access for business systems
User enablement and change management to drive adoption
Common use cases
CRM improvements: pipeline visibility, sales process consistency, customer insights
ERP modernization: finance/operations workflows, approvals, reporting
Workflow automation: approvals, data capture, and cross-team handoffs
Self-serve apps for field teams and internal operations
Typical engagements
Process & Fit Assessment
Process mapping and requirements
Solution options and phased plan
Implement & Integrate
Configuration + data migration
Integrations
Testing and rollout
Adopt & Optimize
Training and adoption reinforcement
Enhancements and reporting improvements
Proof & deliverables you can expect
Process maps and requirements traceability
Solution design and security model
Training plan and adoption artifacts
Reference story tiles (add your client examples and measurable outcomes)
Common Microsoft technologies
Dynamics 365
Business Central
Power Apps
Power Automate
Microsoft 365 integration
FAQ
Do you support implementations with partners?
If needed, delivery can include specialist partners while Infracore remains accountable for the overall client experience and integration.
What’s the best way to start?
Start with a short assessment to map processes and confirm the right Dynamics/Power Platform approach before committing to build.
Can we automate approvals and reporting quickly?
Often yes—Power Platform initiatives can start small and deliver quick wins, then scale.
Have Questions or Want to Talk Next Steps?
If a topic in this article raised questions or made you think differently about your IT environment, we’re happy to talk it through. Whether you’re exploring options, validating an approach, or planning your next project, Infracore can help you figure out what makes sense.